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How to get a Hawaiian Airlines refund?

Do you need to cancel your flight booking?  You might be wondering whether you will be able to get a refund, and it may seem like a difficult task. Hawaiian Airlines refund policy is favorable to customers in certain situations. You can get the best out of the flight cancelation if you understand the policy before you request a refund. Here, you can read the policy in detail, along with the process that you need to follow to get the refund.

Hawaiian Airlines refund policy –

  • You can get a refund by surrendering an unused ticket.
  • If you request a refund on a partially used ticket, you will be refunded an amount equal to the unused fare portion.
  • You will get a full refund if you cancel a flight within 24 hours of booking as per the Hawaiian Airlines refund Policy, given the date of departure is after 7 days.
  • You will not get a refund if you surrender a ticket after a year from the date of the issue.
  • The refund will be credited to the original source used during the booking.
  • It will take a maximum of 7 days to get the refund if you used a credit card for payment during the reservation  and for other modes of payment like cash, check, or internet banking, it may take as long as 20 business days to be refunded.
  • You will get the refund by check or ACH bank transfer if the payment was made via Cash.

After you are aware of the refund policy, you can proceed to request a refund and you can use the method given below.

The Steps to get a refund from Hawaiian Airlines

  • Open the page hawaiianairlines.com.
  • You have to click the tab Manage flights and then click “My Trips.”
  • Enter the confirmation code and the last name, then select the tab search.
  • Select the booking and click “Request a refund.”
  • Complete the form and submit it.
  • You will get an update about the Hawaiian Airlines Refund Status through an email.

If you do not have access to the official website, you can use another method listed below.

Through the phone number:

  • You have to dial the number 1800 367-5320 and follow the IVR instructions.
  • You have to press 1 to book a flight or change a reservation.
  • You have to press 2 to get a refund.
  • You have to press 3 if your baggage is damaged or delayed.
  • You have to press 4 to file a complaint or share your suggestion.
  • Press 9 to talk to a customer service representative.

After you are connected, you have to give the booking details to the representative. They will file a refund claim for you if you are eligible for it, and you will get an update on the refund through email.

The information above will help you to understand the refund policy and get a refund on flight cancelation. If you require help with any other query or concern, you may call the Hawaiian Airlines Customer Service number or visit the official website. The airline remains accessible to customers throughout the week, 24 hours a day.



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